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  • Do I have control over client files?
    Yes, you are always in control as your firm maintains the original hard copy of your clients’ records. Additionally, you can access the electronic files from anywhere on the Internet to see the status of each assigned task. Once the assigned task is complete, it is securely transmitted to you in a file format compatible with accounting software being used by you. If necessary, the data can easily be modified online by your staff or your BMCSaAS team.
  • What do I tell my client about who is doing their account processing and tax return?
    The Most important points to convince your client for outsourcing are – We are your partners and a virtual extension of your office in India. Client will get 24X7 service. Cost reduction without compromising with quality, accuracy, security and TAT in any manner whatsoever. Your team can help clients for more value added and higher level services and the jobs can be handled by your extended work Center in India While our accountants will prepare the accounting records and tax returns, it is your firm who will be dealing with the client. All these records shall be subject to your final review, approval and will be communicated only by you to your client.
  • Do you provide free trial?
    We provide a free no obligation 15 days trial to demonstrate our capabilities. This Trial period is very useful as it is utilised to clarify various issues which may arise from both sides.
  • Why should I choose BMC SAAS to outsource accounting services?
    Outsourcing accounting services to us offers you multiple advantages. Key among those are: The prime advantage is the ‘COST FACTOR’. You will be spending not more than 1/3rd of what you spend now on your Accounting and Taxation related work No Infrastructural or administrative hassles Increased productivity and efficiency Easy access to skilled resources Less dependency on internal resources Less turna round time due to time-zone advantage We have been providing finance and accounting outsourcing solutions to global customers across diverse industries since 2008. Fast turn around time is the USP of our accounting services and we have the expertise and skills to complete large volumes of work accurately and efficiently within the smallest time frames depending however on the complexity and project size
  • How does online bookkeeping service work?
    Source Documents (or raw data files). These can be sent to us in three ways: Scan the documents and upload it to a secure server, or E-mail the documents to a dedicated E-mail ID, or Place it in a Dropbox so that we can access it remotely. Connecting securely to your computer. In the second stage, we will connect to your computer by using a remote desktop access service for which you can give us limited access. Updating the records and logging out. We will update your records in front of you on your computer and logout as soon as we finish Outsourced bookkeeping will help you with the daily tedious work of business processes including: Downloading of bank statements & check scans Updating your transactions in QuickBooks from bank statements Reconciliation of transactions and payments Updating of accounts receivable and account payables Update of payments received through PayPal, bank statements and deposits into checking accounts. Bank Statement reconciliation.
  • What about clarifications that may be required?
    You can send us a mail to address any of your doubts. We shall, normally, get back to you within 24 hrs. You can contact us at any time by sending a mail at helpdesk@bmcsaas.com or call us at our 24×7 call phone number + 91 9810261802 We also adopt the same procedure when we have any doubts needing clarifications on any data or information provided by you.
  • What is the pricing structure?
    BMC’s accounting and tax preparation services are based on the complexity of the accounting and tax work involved. However, what is certain that the prices are competitive and there is a Free Trial offer. Our prices are highly competitive and help you save at least 60% on your operating direct and overhead costs. Our usual rates per hour or monthly fixed rates depend on a number of factors, like: Project type and complexity The technology used Required skill and experience level of Accountants The terms of the contact Charges can be Hourly basis or Monthly fixed. Hourly rates vary between US dollar 15 to US dollar 18 Monthly fixed Rates for an exclusive Accountant start from US dollar 2,000 per month and are agreed by mutual discussion based on volume and complexity of the outsourced work.
  • Do we enter into a formal contract before we start?
    Yes, we have a contract format which we shall send you once you decide to hire our services. Necessary changes can be made in the format to suit both sides. The US CPAs Association has also recommended such contract between the outsourcing organization in US and the Offshore Service provider.
  • What are the benefits of offshoring Accounting and Tax Preparation services to BMC SAAS?
    Offshoring is little more than an extension of the division of labour, as economists are often quick to point out. In the move toward increased efficiency, it is part of the natural process to try to find better, more efficient and less costly ways to do things. Offshoring is just one technique that companies use to cut costs and increase efficiency. We become your offshore virtual office for you or your client's business. Using the latest in software and technology, we help to develop policies and procedures to streamline your operations process, which increases the overall efficiency of your business operations. We offer various benefits like Increased availability of qualified personnel, secure online access, faster turnaround time and higher customer satisfaction. Cost is the most important advantage and by outsourcing, you can save at least 60 percent over the current cost. Simultaneously, you can avoid increasing staff during year end, for special pay outs and peak tax season. Offshoring/Outsourcing also results in significant cost reductions in establishment and related costs. The opportunity cost in term of savings can be significant. Outsourcing allows your staff members to concentrate on priority client-facing activities such as financial, estate or retirement planning. It makes tremendous economic sense to offshore routine accounting tasks to us at BMC SAAS.
  • Expected savings when we engage one Bookkeeper on monthly basis.
    Hence, there is a saving of at least 60% in the cost.
  • After I submit a clients data for processing, what will I get back from BMC SAAS?
    Once you submit a client's data for processing, BMC SAAS will create separate electronic files for each type of source document. These documents will be securely stored in organized electronic folders, making it easy to track the progress of each task or task group. The information from the source documents will be accurately entered into your processing system. Upon completion, we will notify you via email that both the source documents and the processed electronic data are ready for you to download and review.
  • How can I outsource accounting services to BMC SAAS?
    In order to outsource finance and accounting services to us, you can either call or mail us your requirements. Once you are satisfied with our prices and quality, you can send your files in any of the following ways: Server-based System Scan and upload your source documents to secure FTP server Fax or email the FTP details to us along with the back-up file of the accounting software We update your books on the same day and upload them back to the server Remote-access System Place source documents in your own computer We log in to your system using a secured VPN, and update your books You can then access the updated books from your own computer Using Application Service Providers Scan and upload your documents to an ASP interface Our team logs in to this interface using the access details provided, and updates your books You can then login and view the updated books from your end
  • Is BMC capable of working on various software?
    Yes, BMC SAAS is highly skilled and capable of working with a wide range of software for accounting, tax, payroll, and more. Some of the software includes QuickBooks Online, QuickBooks Desktop, Xero, Sage, FreshBooks, CCH, TurboTax, Bill.com, Hubdoc, and Intuit Payroll.
  • What measures do you have for data security?
    At BMC SAAS, we prioritize data confidentiality, copyright, and privacy. We ensure that client information is never published, distributed, sublicensed, sold, or disseminated to any third-party under any circumstances. Additionally, all employees sign confidentiality agreements, service-level agreements, and non-disclosure agreements at the onset of every project to ensure the complete safety of our clients' data. Our Financial Data Security Policies are as follows: Security Policy Password Protection Our password-protected logins restrict access to registered users only. User passwords are encrypted in our SQL database, and we maintain logs of all users accessing the system. Non-Disclosure / Confidentiality Agreements All employees sign non-disclosure and confidentiality agreements. They are bound by these agreements and are prohibited from sharing information from engagements with anyone, including co-employees, unless it is related to the preparation of the engagement. Information sharing between preparers and reviewers is only allowed through their direct supervisors. Secure Service Centers for Financial Services Outsourcing We implement a comprehensive service center security policy to ensure secure financial services outsourcing. Our security measures include: Restricted physical access to processing and server environments. A paperless system to prevent data removal from the facility. Virtually restricted internet access on operational computers, with data retrieval and transmission supervised by the project manager. Computers without media drives ensure files cannot be copied, and Outlook is removed from all PCs. Physical Security A security guard is present at the entrance. Access to the server room requires an access card and is restricted to dedicated employees assigned to outsourced activities. Returns are prepared in a paperless environment, with no source documents, accounting data, or tax returns printed. Printers are limited to producing management reports only. Personal Belongings Briefcases, bags, and other personal belongings are not allowed in the service center. There are no removable media devices, and PCs do not have floppy drives or CD/DVD R/W drives. Our stringent security measures ensure the highest level of protection for your financial data. If you have any questions or concerns about our data security policies, please feel free to contact us.
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